Payment Policy

Last updated: June 16, 2026

Secure Sockets Layer (128 Bit SSL Security)

clarajames.co.uk uses Secure Sockets Layer (SSL) technology to provide you with the safest, most secure shopping experience possible. SSL technology enables encryption (scrambling) of sensitive information, including passwords and credit card numbers, during your online transactions. All of the forms on our site are secured with SSL technology so your personal information stays safe and out of malicious hands.

Payment Terms and Conditions

We accept the following credit and debit cards:

  • American Express
  • Visa
  • Mastercard
  • Apple Pay
  • Google Pay
  • Maestro
  • Shop Pay

All prices and figures are listed in GBP (British Pounds). Please read our Shipping Policy for more information.

PCI Compliant

The Payment Card Industry Data Security Standard (PCI DSS) is an information security standard for organizations that handle credit card and cardholder information. Defined by the Payment Card Industry Security Standards Council, the standard was created to increase controls around cardholder data to reduce credit card fraud.

Your Payment Information

Your full card number is not accessible to us. When your purchase is completed, we are only able to see your billing information, shipping information, order details, and the last 4 digits of your card.

This secure mode begins when you initiate your order. You can verify this by looking for a closed lock icon at the bottom or top of your web browser. Also, when accessing a secure server, the site address will show "HTTPS" in your browser.

We don't love it when someone gives away our personal information and neither do you. That's why we don't rent, sell, or share your personal information with anyone for their own marketing purposes.

Our Privacy Policy details how your personal information is collected and the way your personal information may be used.

If you have any questions about this policy, please visit our Contact page to get in touch.

Contact Information

Store name: Clara & James London
Company name: ATTOH COMMERCE LTD
Company Address: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Return Address: Lane 1177, Jianlan Road, Meixu Street, Yinzhou District, Ningbo, China
Company nr.: 17242162
Phone: +44 7446 546984
Email: info@clarajames.co.uk

Monday to Friday | 09:00 – 17:00 (GMT)
Weekends | 11:00 – 16:00 (GMT)

We aim to respond to your inquiries within 24 hours.